General conditions of sales

Order & Cancelation

Every quotation issued by ANPA MEDICAL SUPPLIES DMCC is without any obligation until consented in writing. Acceptance of the quotation by ANPA MEDICAL SUPPLIES DMCC implies the commencement of the agreement. Orders can be placed in writing, by e-mail or via the Internet but will only be binding in as far as they have been confirmed (with the quotation form of ANPA MEDICAL SUPPLIES DMCC, or clicking on online “Confirm Order” button). No modification to the order or the terms of manufacture stipulated can be made unless agreed by both parties in writing. Verbal undertakings by and agreements made with staff of ANPA MEDICAL SUPPLIES DMCC and/or its representatives are not binding upon ANPA MEDICAL SUPPLIES DMCC until and in so far as they have been confirmed in writing or clicking on online “Confirm Order” button.
Order cancellation can be made before delivery. In case it is done after deliver the product packaging must be intact and must be sent back to ANPA MEDICAL SUPPLIES DMCC at the client expenses. All the refunds of any transaction’s amount against any purchase through ANAPA MEDICAL DMCC website would be refunded to the original mode of payment”.


The use of the ANPA MEDICAL SUPPLIES DMCC products and services is limited to “competent customers”: dentists, physicians, oro maxilo facial surgeons, implantologists, dental lab technicians, radiologists. Before buying and using the program, one needs to confirm to ANPA MEDICAL SUPPLIES DMCC or to it’s Distributor that:
- One has the competency and legal right to practice to perform these medical procedures
- One has been attending a validating training.


The estimated delivery time is set by ANPA MEDICAL SUPPLIES DMCC in good faith, based on (i) the working conditions applicable at the time the agreement is concluded and (ii) the prompt receipt by ANPA MEDICAL SUPPLIES DMCC of all information necessary to permit ANPA MEDICAL SUPPLIES DMCC to proceed with work immediately and without interruption. If a delay occurs due to any action or omission by the Buyer, the delivery date will be moved forward as considered reasonable in view of all circumstances at hand. A late delivery does not justify the dissolution of the agreement.
Based on the Service or the Product sold, the delivery can be done by e-mail, by ANPA MEDICAL SUPPLIES DMCC or by Courrier (ARAMEX).
Warranties – Limitation of liability
ANPA MEDICAL SUPPLIES DMCC Services and Products.The Buyer undertakes to inspect every supplied product and to verify its conformity with the quotation before using it. In the event that the product is non conform to the order, the buyer’s recovery of any damage or loss shall be limited to the amount of money paid for the product.
Multiple deliveries are not covered with what we sell and deliver.

Rights of Buyer

Subject to payment of all fees due and unless expressly otherwise provided, the buyer has the right to use the products, but is not entitled to copy it, to make it available to third parties, to reverse engineer it. All intellectual property rights, including copyrights, trademarks, patents and trade secrets and manufacturing processes developed by ANPA MEDICAL SUPPLIES DMCC are and shall remain the exclusive property of ANPA MEDICAL SUPPLIES DMCC.
Any reparation or assistance will be invoiced on the basis of a separate order.

Conditions of payment

Payment is due by credit card or by money transfer prior to send the order.

Special conditions

The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

Card payment security

The cardholder must retain a copy of transaction records and Merchant policies and rules.
Security capabilities and policy for transmission of payment card details has to be mentioned on their website.

Security linked to ANPA MEDICAL DMCC website

Risk assessment is established under the Risk assessment evaluation ANPA/QSP/12/12/07/2014/V01 which can be provided under request. Concerning the web site, it is hosted by OVH in Europe on ANPA dedicated server. In case this dedicated server is down we have 2 levels of back up : a dedicated server and a local back up.
Our website will not be responsible for the 3rd party links and advertisements placed on our website.

Governing law and jurisdiction

We accept payments online using Visa and MasterCard credit/debit card in AED.
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
United Arab of Emirates is our country of domicile. will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.

Specific conditions for surgical guides

Since the circumstances in which the surgical guides are ordered and used are under control of the Client, the latter recognizes his responsibility for these circumstances. Surgical guides can be ordered to ANPA MEDICAL SUPPLIES DMCC or to a “UniGuide® Agreed Production Center” next to the final user. On these grounds the remedies of the buyer are limited as follows: The liability of ANPA MEDICAL SUPPLIES DMCC for real and proven damages will, regardless of the gravity of the failure, except in case of fraud, be limited to the price of the product directly related to the reason of the claim. Under no circumstances an indemnity can be grounded on indirect damages such as, but not limited to, loss of revenue, increase of expenses, disturbance of planning, loss of customers or goodwill, loss of benefits or expected savings or any other financial or commercial losses which are not a direct and immediate consequence of a shortcoming of ANPA MEDICAL SUPPLIES DMCC in its obligations.
Buyer agrees to control the conformity of any delivered product with his order, before using it. Should buyer omit to perform such control or decide to nevertheless use a non conformable product, he frees ANPA MEDICAL SUPPLIES DMCC from any liability for the consequences of the use of a shortcoming of ANPA MEDICAL SUPPLIES DMCC in its obligations.
Buyer agrees to control the conformity of any delivered product with his order, before using it. Should buyer omit to perform such control or decide to nevertheless use a non conformable product, he frees ANPA MEDICAL SUPPLIES DMCC from any liability for the consequences of the use of such product. The Client hereby represents and warrants that he has requested and received the duly informed consent of the patient to use its private and medical information during the ordering and delivery process of the surgical guide, in compliance with all applicable laws, including any applicable privacy regulations. If you are the end user of the Surgical Guide, you declare having the qualifications required by law to perform the planned intervention and take full medical responsibility for the design and the use of the Surgical Guide. You further agree to the terms and conditions of the framework agreement, the surgical guide guidelines and the provisions stated above.

Privacy Policy

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties”.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

I agrees on all conditions of leases and sales and hereby requests ordering for a UniGuide Dental Product, such as leasing of AccuGuide program and/or ordering UniGuide Dental Services and/or ordering manufacturing of surgical guides by UniGuide Dental and/or ordering for some surgical tools.

Contact us to get more info

Price List

All our prices are in AED, check the Money Converter

Surgical guide: AED 2,500.00

    This guide is designed to use one drill only. The rest of the procedure is done without using a surgical guide. There are two indications for the use of a One Shot guide:
This guide is designed to get full control of the osteotomy using dedicated spoons and drills. There are 4 lengths of drills (14, 17, 21 and 24mm) and 5 different diameters (2, 2.85, 3.25, 3.70 and 4.25mm). The osteotomy is almost universal and fits most implants brands. The Spoon guides equipped with adequate implant drivers allow guiding the implant into their final location through the guides.

One Drill surgical kit: AED 1,250.00

    The One Drill guide is designed to help surgeons who want to start in computer-guided implantology getting as much information as they can in a fast and efficient way. They do not want to change their favorite implant drilling system and they know enough in implantology to place implants using mental navigation.
The guides are equipped with Narrow (N) cylinders of 2.05mm in diameter. A series of drills with 4 different length are available at UniGuide Dental®: 13, 17, 21 and 24mm by 2mm in diameter. Using these drills and going down to the flange gives in One Drill, the impact on the bone, the angle and the length of drilling: 3 essential information in implantology. Then the surgeon can carry on drilling and placing implants using his favorite implant system. This system is also used to place orthodontic implants in a secure way.

Universal Spoon surgical kit: AED 12,000.00


This is the most accurate guiding system. Based on the implant diameters, the cylinders of the Spoon guide can be Regular, 4.8mm ( R ) or Wide 5.8mm ( W ). The Spoon guide can be used in 2 different ways.

The drilling is guided by the spoons. The Universal Uniguide Dental® surgical box can be used to make guided osteotomies with 5 different diameters: 2mm,
2.85mm, 3.25mm, 3.70mm and 4.25mm. This allows placing most of the existing implants from 2.5mm to 5mm in diameter.

The implant placement is done using a dedicated driver which is guided inside the cylinder. Available length are 5, 6, 7, 8, 9, 10 and 11mm. If your implant brand does not provide the right implant holders, put them in contact with UniGuide Dental® to do it.

Easy Implant: AED 650.00

    Easy implant is the French manufacturer of dental implants. Our technical teams and scientists work daily to improve our range of dental implants (titanium implants, implants cylindrical, tapered implants, implants flared collar microspiral, internal connection implants, external connection implants, Morse taper implants, mini implants, bone screws). Reliability, simplicity, ergonomics or aesthetics are our everyday concerns. This is to offer more services than we wanted to provide you with the first commercial site dental implant. You will find here a wide range of dental implants allow you to treat the majority of your clinical cases. For that dental implants are not reserved for an elite prepared to offer very competitive price.

Easy Implant Surgical kit: AED 10,000.00

   This is the surgical box from Easy Implant company.


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